a999 Terms & Conditions

To use the a999 platform, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age.
• You must be a real individual — not a corporate entity or automated program.
• You will operate the account in your own name and for your own benefit.

When creating an account at a999, you must provide accurate and complete information. Each individual may only operate one account. Creating or operating multiple accounts is a violation of these Terms and may result in permanent account closure.

It is your responsibility to keep your account credentials (password, username) confidential. You are fully responsible for all activities carried out through your account.

a999 currently supports the following payment methods: bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).

Deposit Rules

• The minimum deposit amount for each method is ৳200.
• Deposits must be made only from a payment method registered in your own name.
• Deposits through third parties are not accepted.

Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal processing generally takes 30 minutes to 3 hours.
• Withdrawals must be made to the same method used for the deposit.
• Withdrawals may be held until identity verification is complete.

a999 offers new members a 100% first-deposit bonus of up to ৳20,000. The following conditions apply to bonus use:

Wagering Requirement

• A 10 (ten) times wagering requirement on the bonus amount must be met.
• Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
• For example: deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000. To withdraw this bonus, you must wager ৳1,000 × 10 = ৳10,000.

Other Bonus Conditions

• Each member is eligible to receive the welcome bonus only once.
• If the wagering requirement is not completed within the specified timeframe, the bonus may be cancelled.
• a999 reserves the right to modify or withdraw any promotional offer.
• Accounts found to have committed bonus-related fraud may be closed.

a999 offers slot games, live casino, sports betting, and other gaming services. Specific rules apply to each game category and are stated within the game interface.

General Gaming Rules

• All game outcomes are determined by a Random Number Generator (RNG) and are tested and fair.
• Bets cancelled due to server errors or technical issues will be refunded.
• a999 is not liable for any loss caused by an internet disconnection during gameplay.
• Betting limits are set according to the specific rules of each game.

Sports Betting

Betting is available on cricket (BPL, T20 World Cup, IPL), football, kabaddi, and other sports. Betting odds and conditions apply separately for each event. a999 reserves the right to accept or decline any bet.

The following activities are strictly prohibited on the a999 platform:

• Any form of fraud, manipulation, or collusion.
• Operating multiple accounts to circumvent bonus terms.
• Using automated bots or software to play games.
• Money laundering or transactions involving illegal funds.
• Unauthorized access to another member's account.
• Intentionally exploiting vulnerabilities or bugs in the game system.
• Abusive or harassing behavior toward platform staff.

a999 places the highest priority on responsible gaming. We believe gaming is a form of entertainment and should never be a source of financial stress or personal problems.

You can set the following limits on your account:

• Daily / weekly / monthly deposit limits.
• Self-exclusion: suspending your account for a set period of time.
• Reality check reminder setup.

a999 reserves the right to suspend or close an account in the following circumstances:

• In case of a Terms violation.
• If identity verification is not completed.
• In case of suspicious or unauthorized transactions.
• In case of a long-term inactive account.

If you wish to close your account yourself, send a request to [email protected]. Any valid balance may be withdrawn before account closure, but active bonuses will be cancelled.

All content on the a999 platform — logos, graphics, text, software, game interfaces, etc. — is the intellectual property of a999. Copying, distributing, or modifying this material for any purpose other than personal use is prohibited.

Third-party game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI — retain their own intellectual property rights, which are governed by their respective terms and conditions.

a999 accepts no liability for the following:

• Loss caused by the user's internet connection issues.
• Loss caused by technical errors from third-party game providers.
• Temporary unavailability of services due to approved maintenance.
• Data loss due to unforeseen technical issues.

a999 takes the protection of your personal information very seriously. We use SSL encryption and modern security technology to keep your data safe. To learn more about how your information is collected, used, and stored, please read our Privacy Policy.

a999 reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes via email or by a notice on the platform.

Continued use of the platform after any changes means you have accepted the new Terms. We recommend reviewing this page regularly.

If you have any questions or concerns about these Terms, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 — support in Bengali and English